Contact Us

If you need assistance with your Tiger Gaming account on taigergaming.com, you can contact our support team securely through this form. In your message, please include your full name, your registered email or messenger details, and a clear description of your question, complaint, or request (for example, account access, payments, bonuses, poker network issues, or responsible gambling tools). This contact point is operated by Thot Management N.V., holder of Curacao sub-license #5536/JAZ, and it does not constitute legal advice or modify the Terms & Conditions available on taigergaming.com/terms-and-conditions or the Privacy Policy on taigergaming.com/privacy-policy. Support for UK-based players is provided on an offshore basis only: Tiger Gaming is not licensed by the UK Gambling Commission, so UK-specific statutory gambling protections and dispute mechanisms may not apply in the same way as they would for UKGC-regulated operators. By using this form you confirm that you are over 18, that you are contacting us about your own account, and that you will not include sensitive payment data (such as full card numbers or passwords); instead, describe your issue and our team will request any additional information in a secure manner if required.

We aim to reply to all properly submitted inquiries within one business day, and in many cases significantly faster, while providing 24/7 support coverage as of 2026 via this form, our dedicated email channel at [email protected], and the Live Chat facility available once you are logged in to taigergaming.com. Phone support is not currently available for UK numbers, so your primary contact routes are the online form, email, and Live Chat. Our agents can help you with technical issues, transaction status, self-exclusion or other safer gambling measures, and clarification of the rules set out in our Terms & Conditions, but they cannot override regulatory obligations, alter completed game results, or provide financial, tax, or legal advice. If your concern relates to problem gambling or immediate risks to your wellbeing, you should contact local UK support services or emergency services directly, and then notify us so we can apply appropriate account restrictions. For unresolved complaints, please summarise the full history of the issue in your message so it can be reviewed under our internal complaints procedure, keeping in mind that, as an offshore Curacao-licensed operator, external escalation options for UK customers may be more limited than for UKGC-licensed brands.