Responsible Gaming

Responsible gaming means choosing to use the gambling products on taigergaming.com (Tiger Gaming) as entertainment, not as a way to earn income or solve financial problems. It is about staying in control: setting clear limits, understanding the risks, and being ready to stop when play is no longer fun.

This page explains the tools and options available to help you manage your play, alongside independent support services in the UK and internationally. The operator of Tiger Gaming, Thot Management N.V., licensed in Curaçao under sub-license #5536/JAZ (active as of January 2025), encourages you to use these measures proactively.

If you are worried about your gambling or about someone close to you, the Tiger Gaming support team is available 24/7 via email and live chat to discuss available account-level options and to help you connect with specialist, confidential support services.

Risk Awareness

Gambling, including casino games, sports betting and poker on taigergaming.com, carries a risk of financial loss and can lead to psychological and social harm if it becomes uncontrolled. Tiger Gaming is aimed at adult players only, and it is important that you recognise early signs that gambling may be creating problems.

Possible warning signs include, but are not limited to:

• Spending more time or money gambling than you originally planned, or increasing stakes to chase previous losses.
• Thinking about gambling frequently outside of play, including during work, study, or family time.
• Feeling irritable, restless or anxious when you cannot gamble or when you try to cut down.
• Gambling to escape stress, loneliness, depression or other personal difficulties.
• Borrowing money, using overdrafts or credit, or selling possessions to continue gambling.
• Hiding gambling activity from friends or family, or lying about the extent of play or losses.
• Missing work, studies or important social and family commitments because of gambling.

You can use the following brief self-assessment as a starting point. Consider whether, in the last 12 months, the following statements apply to you (answer "Yes" or "No"):

• I have spent more money on gambling than I could comfortably afford to lose.
• I have needed to gamble with larger amounts of money to get the same feeling of excitement.
• I have chased my losses by returning to play soon after losing money.
• Gambling has caused me financial difficulties, such as late bills or debts.
• Gambling has caused tension or arguments with people close to me.
• I have tried to cut down or stop gambling but found it difficult to do so.

This checklist is not a medical or legal diagnosis. However, if you answer "Yes" to several questions, you may be at increased risk of gambling-related harm. You are strongly encouraged to set stricter limits, consider a break or self-exclusion, and contact a specialist organisation such as GamCare or Gambling Therapy for confidential support.

Limits & Tools

Setting clear limits before you start to play is one of the most effective ways to retain control. On taigergaming.com, players using the Tiger Gaming version of the site can request or apply limits to help manage their gambling. These tools are offered in line with international best practices; they are not mandated by the UK Gambling Commission, as Tiger Gaming is licensed in Curaçao, not in the UK.

Deposit Limits

Where available in your account, you can set daily, weekly and monthly deposit limits:

1. Log in to your Tiger Gaming account on taigergaming.com.
2. Navigate to the "My Account" or "Profile" area and select "Responsible Gaming" or "Limits".
3. Choose the type of deposit limit: daily, weekly or monthly.
4. Enter the maximum amount (for example, £50 per day, £150 per week, £500 per month) that you are willing and able to deposit within that period.
5. Confirm your limit. A confirmation message should display once it has been applied.

In line with safer gambling standards, requests to decrease a limit generally take effect as soon as reasonably practicable, while requests to increase or remove a limit may be subject to a cooling-off period (for example, at least 24 hours), during which you will not be able to raise your limit immediately. During that time, your original lower limit will remain in force.

Time and Session Limits

Time management is equally important. Where session tools are available, Tiger Gaming may offer "session reminders" or "reality checks" to prompt you to review how long you have been playing:

• In the same "Responsible Gaming" or "Limits" section of your account, look for "Session Timer", "Reality Check" or similar wording.
• Select a reminder interval (for example, every 30, 60 or 90 minutes).
• Once activated, a message will appear at the chosen interval showing how long you have been logged in, and may provide quick links to log out, set additional limits or view your transaction history.

Some players also choose to set personal device-based reminders (such as alarms or calendar alerts) alongside in-account tools to ensure they end their sessions at a pre-agreed time.

Short "Time-Out" Breaks (24 - 72 hours)

If you feel that you need a short break from gambling, but are not yet ready to commit to a longer self-exclusion period, you may be able to request a temporary "Time-Out" or cooling-off period, typically between 24 and 72 hours:

1. Log in and visit "My Account" > "Responsible Gaming" or "Time-Out".
2. Select the length of your break (for example, 24, 48 or 72 hours).
3. Confirm your choice. You may be asked to read and accept a notice explaining the consequences.

During a Time-Out, you should not be able to log in, place bets or make deposits. Depending on the configuration, you may still be able to request withdrawal of any remaining balance by contacting support. Once the selected period ends, access will be restored automatically. If you repeatedly feel the need for Time-Outs, you should consider a longer self-exclusion and contact professional support services.

Self-Exclusion

Self-exclusion is a stronger, more protective measure than short time-outs. It is intended for players who recognise that they are at serious risk of gambling-related harm and need to block themselves from accessing their Tiger Gaming account for an extended period, or permanently.

How to Apply Self-Exclusion

1. Log in to your account on taigergaming.com, if you can do so safely.
2. Go to "My Account" and select "Responsible Gaming", "Self-Exclusion" or a similarly named section. If you cannot find it, contact support via email or live chat and explicitly request self-exclusion.
3. Choose the desired duration. Typical options may include 6 months, 1 year, 2 years, 5 years or lifetime (permanent) self-exclusion.
4. Carefully read the description of the consequences, including loss of access and restrictions on reopening the account.
5. Confirm your decision. You may be asked to tick a confirmation box and press "Confirm" or to submit your request via support.

Consequences of Self-Exclusion

Once self-exclusion is applied and processed:

• You will not be able to log in, deposit funds or place bets on your Tiger Gaming account for the duration of the exclusion.
• Any open sessions should be closed, and marketing communications from Tiger Gaming relating to promotions should cease as soon as reasonably practicable.
• Depending on the Terms & Conditions and applicable law, you may be allowed to withdraw any remaining real-money balance. In practice, you may need to contact support to arrange this, particularly for permanent self-exclusions.
• Requests to shorten or remove an active self-exclusion before its expiry are generally not accepted. Lifetime exclusions are intended to be final, though you may ask support how your data will be retained or anonymised in line with the Privacy Policy.

Please note that Tiger Gaming is licensed in Curaçao and does not hold a UK Gambling Commission (UKGC) licence. Therefore, its self-exclusion tools are not part of the UK-wide GamStop scheme and are not supervised by the UKGC. Self-exclusion on taigergaming.com will only apply to Tiger Gaming and any related brands operated by Thot Management N.V., not to other gambling operators.

UK players who require broader protection should consider using both the site-level self-exclusion described above and national or device-based self-exclusion tools (such as GamStop, Gamban or BetBlocker) described below, understanding that GamStop does not currently cover non-UKGC offshore sites such as Tiger Gaming.

Support Resources

In addition to the tools provided by Tiger Gaming on taigergaming.com, you are strongly encouraged to seek independent, specialised support if you are worried about your gambling. All services listed below are separate from Tiger Gaming and are responsible for their own advice and confidentiality policies.

Local Support for Players in the UK

• National Gambling Helpline (GamCare / GambleAware): Call 0808 8020 133 (freephone from UK landlines and mobiles), 24 hours a day, 7 days a week. Language: English. Provides telephone counselling, information and referral to local services.
• GamCare Online Services: Live chat, online forums and structured online programmes are available via gamcare.org.uk for people experiencing gambling-related harm and for their families.
• NHS Gambling Services (England, Wales, Scotland): Information on NHS-commissioned gambling treatment, including the National Problem Gambling Clinic and regional services, is available via nhs.uk. Access is usually via self-referral or GP referral.
• Emergency Emotional Support (Samaritans): If you are in emotional distress or crisis, you can call Samaritans on 116 123 (free from within the UK and Ireland) 24/7, or visit samaritans.org. This is not gambling-specific but can help when gambling is linked to suicidal thoughts or severe distress.

International Support Organisations

Gambling Therapy offers online support groups, email and live chat in multiple languages. Gamblers Anonymous (GA) is a peer-support fellowship with meetings in many countries, including the UK; details of local meetings are available on its website.

National Self-Exclusion Schemes

• GamStop (United Kingdom): GamStop is a free, UK-wide self-exclusion scheme for online gambling sites that are licensed by the UK Gambling Commission. Once registered, you will be prevented from using participating UK-licensed online gambling websites and apps for the chosen period. Website: gamstop.co.uk. Please note that Tiger Gaming is licensed in Curaçao and is not a UKGC-licensed operator, so GamStop will not automatically block access to taigergaming.com.
• RGIAJ / Registro General de Interdicciones de Acceso al Juego (Spain): This national register, managed by the Dirección General de Ordenación del Juego (DGOJ), enables people in Spain to exclude themselves from all licensed gambling operators in that jurisdiction. Further information is available at ordenacionjuego.es.

If you are resident or present in another country, similar national self-exclusion registers or local schemes may exist, usually operated or supervised by that country's regulator. Check with your national gambling authority or local specialist organisations.

Blocking Software and Device-Level Tools

• Gamban: A paid software product that blocks access to most known online gambling sites and apps across devices on which it is installed. Website: gamban.com.
• BetBlocker: A free, charity-run blocking application for Windows, Mac, Android and other platforms, designed to restrict access to gambling content. Website: betblocker.org.
• Device and ISP Controls: Many routers, internet providers and mobile operating systems include parental or content controls that can be configured to restrict access to gambling sites.

Family and Friends Support

• GamCare Family & Friends: GamCare provides support for partners, relatives and friends affected by someone else's gambling, including online forums and structured support. See gamcare.org.uk.
• GamAnon (Gamblers Anonymous Family Groups): A fellowship for relatives and friends of people with gambling problems, often meeting alongside GA meetings. Information at gamblersanonymous.org.uk.

Contacting these organisations is confidential and independent from Tiger Gaming. Reaching out for support will not affect how taigergaming.com manages your account, and it will not be shared with the operator unless you choose to disclose it yourself.

Help for Family

Gambling-related harm often affects family members, partners, friends and colleagues. If you are worried about someone who uses taigergaming.com (Tiger Gaming) or any other gambling service, it is important to protect your own wellbeing and seek guidance on how to respond.

Starting the Conversation

• Choose a calm, private moment when the person is sober and not actively gambling.
• Use "I" statements (for example, "I feel worried when...") rather than accusations ("You always..."), which can lead to defensiveness.
• Focus on specific behaviours and impacts (missed bills, secrecy, mood changes) rather than judging their character.
• Be prepared for denial or minimisation; change is often gradual and may require multiple conversations.

Encouraging Support and Boundaries

• Suggest that they complete a self-assessment on a reputable site (such as GamCare or Gambling Therapy) and consider professional help.
• Encourage the use of practical tools such as deposit limits, Time-Outs, self-exclusion, and blocking software.
• Avoid covering their debts or providing money to gamble, as this can unintentionally enable continued harmful behaviour.
• Set clear financial and emotional boundaries that protect you and any dependants, and seek advice if you are unsure how to do so safely.

Support for You as a Family Member

• GamCare offers dedicated support for families and friends through its helpline (0808 8020 133), live chat and online forums: gamcare.org.uk.
• Gambling Therapy provides forums and online support groups specifically for affected others: gamblingtherapy.org.
• GamAnon (family groups linked to Gamblers Anonymous) provides peer support meetings where you can share experiences with others in similar situations.
• If gambling-related stress has led to anxiety, depression or thoughts of self-harm, contact your GP, NHS mental health services, or Samaritans on 116 123 immediately.

These resources are independent from Tiger Gaming and operate under their own confidentiality rules. Using them does not affect your legal relationship with taigergaming.com. If you believe that a family member's gambling on Tiger Gaming is linked to financial abuse, fraud or criminal activity, you should seek independent legal advice and, if appropriate, contact law enforcement.

Operator's Commitment

Tiger Gaming, operated by Thot Management N.V. under Curaçao sub-license #5536/JAZ, recognises the importance of minimising gambling-related harm, including for players based in the UK. Although Tiger Gaming is not licensed by the UK Gambling Commission and therefore is not subject to UKGC-specific requirements, it strives to apply responsible gaming standards consistent with international best practice and the conditions of its Curaçao licence.

Internal Risk Checks and Behaviour Monitoring

Subject to applicable data protection laws and the Privacy Policy available at taigergaming.com/privacy-policy, Tiger Gaming may monitor account activity to identify patterns that indicate elevated risk, such as:

• Sudden increases in deposit size or frequency, especially following significant losses.
• Very long or repeated gambling sessions without breaks.
• Frequent use of multiple payment methods, declined deposits or chargebacks.
• Repeated requests to override limits, reverse withdrawals or reopen accounts after closure.

Where such patterns are detected, Tiger Gaming may implement internal alerts, flag the account for review, or restrict certain functions pending further assessment.

Player Interaction and Protective Actions

Depending on the level of perceived risk and on the Terms & Conditions in force, support or risk teams may:

• Send in-account messages or emails reminding you of available responsible gaming tools (limits, Time-Outs, self-exclusion) and encouraging you to review your gambling behaviour.
• Request additional information or documentation to better understand your situation, for example regarding source of funds or affordability, in accordance with anti-money laundering and KYC requirements described in the Terms & Conditions at taigergaming.com/terms-and-conditions.
• Temporarily restrict deposits, betting or access to certain products while your account is under review.
• Apply limits, Time-Outs or account closures where considered necessary to comply with legal obligations or licence conditions, or where you request such measures.

These interactions are intended to reduce harm but cannot guarantee that gambling will be free from risk. Because Tiger Gaming operates under Curaçao jurisdiction, there is no UKGC-approved Alternative Dispute Resolution (ADR) body for UK players. Disputes will be handled in accordance with the Terms & Conditions and Curaçao regulations. You are therefore strongly advised to use the available tools proactively and to seek independent advice if you are unsure of your rights.

Updates

Responsible gaming standards, legal requirements and support services evolve over time. Tiger Gaming will periodically review this responsible gaming information to align it with current practices, Tiger Gaming policies and the status of its Curaçao licence.

Material updates to this page or to responsible gaming practices may be communicated through one or more of the following channels:

• Notices, banners or pop-up messages displayed when you log in to taigergaming.com.
• Updates within the "Responsible Gaming" or "Help" section of the website.
• Emails or account messages sent to the contact details registered in your Tiger Gaming account, where appropriate.

You should check this page regularly and ensure that your registered email address remains accurate. Continued use of the services after changes take effect will generally constitute acceptance of the updated information, subject to the Terms & Conditions and applicable law.

Last updated: 20 January 2026.

Contact & Feedback

If you have questions about responsible gaming, wish to apply or modify limits, request self-exclusion, or provide feedback on the information on this page, you can contact Tiger Gaming using the details below. Please note that Tiger Gaming does not currently operate a dedicated telephone line for UK players; support is primarily provided online.

• Email (Responsible Gaming & Support): [email protected] (available 24/7). For faster handling, include "Responsible Gaming - UK" in the subject line.
• Live Chat: Accessible via the taigergaming.com website interface where available, typically 24/7, for real-time assistance with limits, Time-Outs, self-exclusion and other account-related requests.
• Phone: Phone support is not currently available for UK numbers. Please use email or live chat for all responsible gaming enquiries.

Responsible Gaming Feedback and Request Form

You may also use the following form (or the equivalent form available in your account area) to submit a responsible gaming request or provide feedback. Submitting this form does not replace emergency contact with external support services if you are in immediate distress.

Full name (as registered on your account):


Email address:


Subject:


Type of request:
Set or change deposit/time limits Request Time-Out (24 - 72 hours) Request self-exclusion Request account behaviour review Request information about tools and policies Provide feedback on responsible gaming

Details of your request (please include your username and any relevant dates or transactions):


I understand that Tiger Gaming will process the information submitted in this form in accordance with its Privacy Policy for the purposes of handling my responsible gaming request.

Submit request

This page and the tools described are designed to support safer gambling, but they cannot eliminate all risks. The information provided does not constitute financial, medical or legal advice. If you are in immediate danger or feel unable to keep yourself safe, contact emergency services in your area without delay.